ServiceNow is growing its Now Assist family of generative AI agents.

ServiceNow, a major player in information technology workflow management, announced today an expansion of its Now Assist family of generative artificial intelligence agents. The new additions, including Now Assist in Virtual Agent, flow generation, and Now Assist for Field Service Management, are now accessible to all customers through the ServiceNow Store. These enhancements aim to … Read more

Salesforce is working to transform customer service experiences using advanced AI technology that generates solutions.

Today, Salesforce announced a new addition to its toolkit for customer service—the Service Intelligence application. This application, integrated into its flagship Service Cloud platform, is fueled by Salesforce’s powerful Data Cloud. It empowers service agents and managers by consolidating all necessary information for customer support, eliminating the need to navigate through various screens. Service Intelligence … Read more

Microsoft just introduced some cool new AI tools, tailor-made for both Windows developers and IT professionals. It’s like they’ve got a whole set of shiny, fresh tricks up their sleeve to make everyone’s job a bit easier and more exciting.

Microsoft debuts new AI tools for Windows developers and IT professionals. Microsoft is really into bringing artificial intelligence to your Windows 11 experience! They just spilled the beans at their Ignite 2023 conference about some updates and cool stuff for both developers and their cloud-based Windows 365 service. In the recent Windows 11 update on … Read more

Microsoft is supercharging the development of artificial intelligence with enhancements to Fabric, Azure AI Studio, and updates to its databases.

Microsoft Corp. is raising its game for artificial intelligence developers with a host of updates to its Azure cloud computing platform. During its Ignite 2023 conference, Microsoft highlighted that the key to making artificial intelligence (AI) successful is having access to the right data. They introduced Microsoft Fabric as part of the Intelligent Data Platform, a … Read more

YouTube will provide a feature allowing users to flag songs created by AI that imitate the voices of real artists.

Record companies will be able to request removal of content that mimics an artist’s ‘unique singing or rapping’. YouTube has rolled out new rules. Now, if music companies don’t like songs that use computer-made versions of singers’ voices, they can ask YouTube to take those songs down. YouTube is bringing in a tool that lets … Read more

“Concerning”: Australian researchers create believable misinformation about vaccines and vaping using AI.

Experiment produced fake images, patient and doctor testimonials and video in just over an hour. It’s quite unsettling: a recent experiment had researchers delving into the world of artificial intelligence to craft over 100 blog posts spreading health-related misinformation across various languages. The results were so concerning that the researchers are now urging for stricter … Read more

A survey discovered that AI-generated images of people with white faces are more realistic than photographs.

Photographs were seen as less realistic than computer images but there was no difference with pictures of people of colour. Imagine a situation right out of a movie – technology so advanced that it not only sounds more real than actual humans but looks even more convincing. Well, it seems that moment is already here. … Read more

Making AI work: Transforming the possibilities of AI into tangible outcomes.

No doubt, 2023 is surely the take-off year for Generative AI. Indeed, Chat GPT made a record-breaking debut to begin its stride in all media headlines, C-level discussions, and board agenda. However, as stated in a July 16, 2023 article in The Economist, most employers are not ready for AI. The article was appropriately named “your employer … Read more

Can a profile picture generated by AI enhance your chances of landing a job?

Filters and Photoshop move over, artificial intelligence (AI) is the new trend for creating online profile pictures. During the summer, a TikTok video gained widespread attention. Its caption read, “using this trend to get a new LinkedIn headshot.” In this brief yet captivating clip, a young woman showcased her real-life appearance alongside professionally crafted headshot … Read more